Refunds are processed under the following conditions:

• If payment is made in advance and service is not delivered

• If the service is canceled by FixMate

No Refund Cases:

• Service already completed

• Customer not available at location

• Incorrect booking details provided by customer

Refund Timeline:
Approved refunds are processed within 5–7 working days.

All refund decisions are subject to verification by FixMate.